What CYCLE WAS INTERRUPTED BY POWER FAILURE Means
WHICH MACHINES THIS APPLIES TO: the current Asko professional dryer platform - the TD75.C17 series, which covers the TD75.C17X, the TDC177XV, the TDC177 series and the TDC1773VP.S. Unlike the older commercial dryers, these machines report numbered E-codes, and the manual states the mechanism plainly: in the event of a failure while a programme is in progress the relevant error is shown on the display, and pressing and holding the INFO button displays the error description. That INFO gesture is the most useful thing to know about this platform, because it turns a bare number into a sentence without any code list at all.
WHAT THIS PLATFORM IS NOT: the TDC33 and TDC44 commercial dryers do not use E-codes. They print plain-worded messages, and those are separate entries here. Do not read a meaning from one platform onto the other.
THE GAPS IN THE SEQUENCE ARE REAL: the failure table on this platform runs E0, E1, E2, E6, E7, E8, E9, E10 and E11. There is no E3, E4 or E5 in it. Nothing should be invented to fill those spaces.
WHAT THIS MESSAGE IS: a plain-worded message on this platform rather than a numbered code. The machine tells you the cycle was interrupted by a power failure and asks you to resume.
WHAT IT MEANS, WHICH IS EXACTLY WHAT IT SAYS: the electricity supply to the dryer went away part way through a programme and has come back. The machine has not lost anything, has not faulted, and is waiting for somebody to tell it to carry on. This is one of the few messages on any appliance that is fully explained by its own wording.
WHY THE MACHINE DOES NOT SIMPLY RESTART ITSELF: because a commercial dryer that starts turning and heating on its own when the power returns is a machine nobody expected to start - the room may be empty, the door may be open, somebody may have begun unloading it. Waiting for a deliberate instruction is the safe behaviour and it is the right one.
WHAT MIGHT HAVE CAUSED IT, IN A COMMERCIAL ROOM: a genuine supply cut, a protective device at the board operating, a machine knocked off its isolator, or work in the building. If several machines in the room show it at once, the answer is the supply and not the machines.
WHAT TO THINK ABOUT AFTER RESUMING: a load that sat wet and warm in a stopped drum for hours is not the same as a load that has just been interrupted, and in a care, food or hospitality laundry that is a judgement about the linen rather than the machine.
CLASSIFICATION: status message. Nothing is faulty.
Common Causes of CYCLE WAS INTERRUPTED BY POWER FAILURE
- Genuine interruption of the electricity supply to the room
- Protective device at the distribution board operating
- Machine switched off at its isolator, deliberately or by accident, during a cycle
- Work in the building affecting the supply
- A recurring supply or connection fault, if it happens to one machine repeatedly
🔧 One Safe Check You Can Try
Resume the cycle, which is what the message asks for, and then think about two things. First the laundry: if the interruption was brief, carry on as normal, and if the load has been sitting damp and warm in a closed drum for hours, treat it the way your room would treat any load left wet - in commercial and care settings that usually means rewashing rather than drying it on. Second the supply: find out what actually happened. Ask whether the power went off across the building, look at whether other machines show the same message, and check whether a protective device at the distribution board has operated, because one machine tripping its own protection repeatedly is a fault worth investigating while a building-wide cut is not. If the message appears often on one machine and never on the others, log it with dates and report it - that pattern is the useful part. Do not force the drum or open the machine up; there is nothing faulty here to look at.
⚠ Why You Shouldn't Go Further Than That
- None - resuming the cycle is what the message asks for and nothing needs to be opened.
- If one machine shows this repeatedly while others do not, the supply to that machine is investigated by an electrician at the board rather than at the appliance.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.